organization

I've mentioned before how important I think it is to be extremely organized when dealing with not only school projects but projects in the workplace as well. I had a situation at work the other day where someone wanted to have our store be involved in an event - they came into the store not knowing exactly what they wanted, who they needed to talk to, etc. They had an appointment to come into the store at a certain time so they were taking up our time as well - which they didn't acknowledge at all. They were overall just very unorganized and had obviously not at all thought out what they were trying to plan. They were rude in the fact that they never once apologized for taking up our time. I took time to pull garments, think of color schemes(basically do they're job for them) and then after speaking with an organizer for their project, they decided they weren't going to use what i put together for them and that they were going to have to come back later in the season when they were better prepared. Yikes!