MY EXPERIENCE

While I have been in and out of the work force I have learned many skills that I have then taken and applied to my personal life. The service industry particularly restaurants and hotels, calls for a manager who is capable of balancing both his staff and satisfying customer service. Being able to communicate with staff to assure that the job is executed correctly and that the demands of the labors then being fulfilled. Keeping workers moral up is also something a manager must keep in mind, whether it’s vacation time off or a bonus in a paycheck. Making sure that your staff is happy with their job and its environment boosts how effective and efficient a worker is. Ensuring a customer is treated properly is the manager’s job because that is the first person an angry client is going to ask for. By responding in a way that handles the situation quickest satisfying all concerns with out reprimanding staff immediately on site is the best.

Managers are the key entity of the service industry because they are the ones who are held accountable. Accountability is simply to be responsible to somebody for something. As a result if someone for example someone buys a MacDonald’s and heirs you to manage the place. You are excepting the responsibility of the food, service, quality, profit, staff and records. Every little responsibility that follows running a fast food restaurant. Profits and customer service are going to be your top two priorities and if you succeed with that you should have a well ran establishment.