I have learned many things about business from my past work experience. The first and most important part of any business is communication. Though cliche, communication is key. As an employee you should be able to speak with your employer and colleagues about anything that bothers you without feeling inferior. As an employer you should discuss any issues you have with an employee, with that employee not anyone else. I recently worked at Victory Lady Fitness Center with all women and that was an issue I faced. My manger would discuss things about other employees with me and though I didn't comment on it, it was unnecessary. I would know why and when someone got fired, or if she didn't like the person. That in itself was completely unprofessional as was the business itself. I also worked at Victoria's Secret which was also all women and the same thing happened there. Work environment is very important when it comes to any job. I have decided that I don't want to be in a business with an all female staff. That is harsh but after having two jobs with the same outcome, i just don't want to do it anymore. I am not saying that the same thing wont happen if I work with a male and female staff, but that just how I feel right now.
Customer Service plays a huge role in running a successful business. If you are dealing with the public then you need to know how to speak to them and handle your self in a professional manner. You are going to have people be rude to you, but you have to know how to not respond back in the same manner. Also everyone needs to be professional and if you have rules they need to apply to everyone not just some people. For example if Sara is late and gets written up, then Bobby is late and gets a warning that isn't fair. The rules need to be the same for everyone. needs to get written up also. Many lessons can be learned from working in different businesses, some good some bad, but I think the challenges we face help prepare us for later in life.
1 comment:
I completely agree with you. I work at a restaurant with all females and it seems that someone is always talking about someone else. One of the servers has been there for four years and she is very set in her ways and doesn't like many of the new girls that start serving there. She is the one that basically hires them and is nice to them for the first few days that they work there, but then she turns on them and is completley out of line in how she handles herself. She talks about them, says rude comments to them, and treats them unfairly. There is so much drama that goes on that I have even walked in the restaurant and heard her talking about me to another waittress. I made it known that I knew that they were talking unkindly behind my back (I came in early and walked in on the conversation) and I told them that whatever problems that they had I would rather hear them face to face then walk in on them being immature and gossiping like school girls. I know it is a stereotype and many people don't agree with stereotypes, but in this case, I have to say it's true, all female workplaces have the most drama.
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